COVID-19 Clinic Protocol – Updated 3/23/2020

We as a clinic are taking the necessary precautions according to the Center for Disease Control Interim Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease, which was updated on 3/7/2020.

As concerns over the virus have risen, we have postponed or rescheduled all elective procedures. This is to use as little surgical supplies and PPE gear as necessary and to reduce the number of patients who would otherwise present to local emergency departments. We will continue to remain open for those who are at risk for infection and symptomatic patients. 

When scheduling patients, we are asking them the following pre-screening questions: Are you currently experiencing a fever, shortness of breath, sore throat, or a persistent cough? Have you traveled out of the tri-state area in the last 2 weeks? Have you been in direct contact with anyone confirmed to have COVID-19? If the answer is yes to any of these 3 questions, we are asking patients to schedule or reschedule at least 2 weeks from now.

We are asking that all accompanying visitors remain in their vehicle for the duration of the appointment following check-in. Our lobby seating has been reduced to allow for fewer than 10 people to gather and all seating is 6 feet apart. In the case of pediatric patients, we would allow for both parents to remain in the building.

We are asking the same pre-screening questions when our patients check-in. We are also taking a temperature reading of each patient, and if a fever is discovered, we will reschedule their appointment.

In terms of our staff, we are asking our staff to take their temperatures before arriving to work. If there is any question to how they are feeling, we have asked them to stay home. During the work day, temperature readings will be available to them. They will also wear necessary protective gear to limit their exposure to safe levels.

Additionally, we are asking that our staff distance themselves as often as possible, not congregate after work, wash hands and use hand sanitizer as often as possible. We are also taking every opportunity to keep surfaces and operatories sterile and free of any type of virus.

As the situation develops and more information is released, we will adjust our protocol as necessary. If you would have any questions or concerns, please direct questions to any of our personnel.

Doctors and Staff of the River Ridge Oral & Maxillofacial Surgical Center